Return & Exchange Policy

We want you to love your Natsalt purchase. If something isn't right, here's how returns and exchanges work:

Eligibility

Items must be unused, in their original packaging, and reported within 3 days of delivery.

Damaged or defective items

Since Himalayan salt is a natural, brittle material, items can occasionally be damaged in transit. If this happens, contact us within 24 hours of delivery with photos, and we'll arrange a free replacement or refund.

Change of mind

For non-damaged items, please contact us at natsaltbusiness@gmail.com or via WhatsApp before returning anything, so we can guide you through the process.

Refunds

Approved refunds are processed within 5-7 business days after we receive the returned item.